Appointment Cancellations & No Show Policies

IMPORTANT INFORMATION FOR APPOINTMENT CANCELLATIONS & NO SHOWS
We want to give you a friendly reminder that we do have a cancellation and no-show policy in place. Unfortunately, due to an increase in these occurrences, we will be strictly enforcing this policy. 

Repeat offenses will result in being required to prepay for future appointments (where  the payment is non-refundable) or in being declined our future services. Canceling last minute or not showing up for your appointment not only affects your groomer, but also other clients who are patiently waiting to get in.

We understand it is winter, so cancellations as a result of bad weather will be exempt from the policy. We want you be safe, too.

​Thank you for your continued support of our small business. We look forward to seeing you and our furry friends soon!